Terms & Conditions
'Terms and Conditions'
Customer Orders. By placing an order you are deemed to have accepted our Terms and Conditions. A binding contract will only have been entered into once we have sent confirmation of receipt of your order in writing and providing that the conditions of any relevant promotional offers have been complied with. We reserve the right to cancel any orders that do not comply with the conditions of promotions and offers and refund payment.
Confirmation of Order. You will receive confirmation of your order by way of an email. We have the right to refuse any order.
Payment. Payment can be made by Paypal or credit card. Payment will be debited to your account before dispatch of your order.
Returns Policy. As per the EU Distance Selling Directive, you are entitled to return ordered goods within 7 days of receipt if you change your mind. The returned goods must be unopened and unused and in the same condition as when dispatched by Coastal Kits. If you wish to return goods under these circumstances you must do the following
- Contact us to say which items you wish to return.
- When returning goods we recommend that you obtain proof of postage.
- We shall refund the cost of the goods, minus the postage charge, to the original account charged. Once the returned goods have been received in a satisfactory condition we shall refund the original account charged within 14 days. Customers are liable for the costs involved in returning unwanted goods to us
- If the goods you receive are damaged please contact us immediately. You can return the damaged products for a replacement or full refund. Do not use express services to return items to us or we will be unable to refund you the full cost paid. Postage refund will not exceed the amount originally paid. If you are returning items to us and they are lost by the postal service you use, we do not accept any responsibility. It is your responsibility to ensure goods are returned to us in the condition in which they were received
Delivery. We deliver throughout the UK and Overseas. Orders will only be dispatched once payment has been received. Orders are sent by First/Second Class Royal Mail. If you have not received you order within 14 days of receiving confirmation of despatch please contact us. We will trace your order and try and ensure that you receive it as quickly as possible. We endeavour to achieve our delivery targets but we will not be liable for any loss caused to you by late delivery.
Website Information. No promises and or representations of any kind, express or implied, are given as to the accuracy of any of the information contained within this website or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. We shall not be liable for any loss, or damage of whatever nature (direct, indirect, consequential or other) which may arise as a result, directly or indirectly, from the use of any information or material contained in this website. We shall also not be held responsible for any consequential loss suffered as a result of our failure to fulfil any order
Cancellation of Orders. In order to cancel an order before it has been dispatched it is essential that you contact us immediately . Your order will then be cancelled and any payments made will be refunded to you. Refund payments for cancelled orders will be made to the account originally charged.
Product Details. All photographs are for illustrative purposes only. Please read carefully the product descriptions.
Availability. All products on the website are featured subject to availability.
Pricing. Prices featured are in pounds sterling We reserve the right to amend prices from time to time. If there are any OUT OF STOCK items which you are interested in, please contact us and We will endeavour to obtain the item from our suppliers. If it is not possible to obtain the item within this period, the customer will be notified We do try our upmost to fulfill your order in as quick a time as possible.