Delivery Information

These conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the conditions set out below. Before you place an order, if you have any questions relating to these conditions or any problems when attempting to order online then please contact us

Orders and Delivery

Orders must only be placed by persons aged eighteen (18) or over and with full legal capacity. Persons under eighteen (18) or persons who do not possess full legal capacity shall not use this website nor place an order without supervision by a parent or guardian.

All delivery charges must be paid by you. Delivery shall be made at the address specified by You at the time of ordering. We will make every effort to deliver within the times specified and we shall use our best endeavours to deliver the goods to you within seven (7) working days from the confirmation of order.

All times or dates given for delivery of the goods are only estimates given in good faith and are not conditions or warranties of contract. If the goods are required for a specific date we recommended they are ordered well in advance to avoid any disappointment.

At the time the goods are delivered to the address given by you the risk in the goods shall pass to you and you shall be solely responsible for the custody and maintenance thereof. Delivery charges vary depending on the type of products ordered and the service you select and can only be refunded in accordance with your legal rights under the Distance Selling Regulations and other legislation.

You agree to indemnify and hold us harmless should the products not be delivered due to you providing us with an incorrect address.

Payment

Payment may be made by any of the methods indicated on the website. Goods will not be shipped unless payment is received in full. We will pass on your bank/credit card details to the Payment Interface for processing. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Payment is automatically authorised online and your credit/debit card will be charged when the order is accepted and the items are ready to be despatched.

Damaged or Defective Goods

If, in the unlikely event, your goods arrive in a damaged condition or are defective, You must inform us as soon as is practically possible and in any event no later than fourteen (14) days after discovery. Failure to do so will deem that you have accepted the goods.

The goods must be unmodified, have been properly used under normal conditions and have been properly stored, installed and maintained. The goods or parts thereof should be returned to us in its original packaging together with supporting documentation giving the invoice number and the nature of the defect or shortage.

If for any reason a replacement is not available for a damaged or defective item then we will refund the value of the returned goods by the original payment method.

Returns

We want you to be totally satisfied with your purchase. If for any reason you are not entirely happy with your order we will refund the value of the goods supplied provided that you first notify us of your intention to cancel using the procedure outlined here and providing that the goods, together with the original invoice, are returned to us in perfect condition and in the original packaging to the address specified on the invoice within thirty (30) working days after the day of delivery. A certificate of posting should be obtained as We cannot be held responsible for the non-delivery of Goods to our address without it